DeFiBase Privacy Policy

DeFiBase ("we," "our," "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform, websites, applications, APIs, and related services (collectively, the "Service"). By accessing or using the Service, you consent to the practices described in this policy.

1. Information We Collect

1.1. Information You Provide

• Account Information: When you create a wallet or register, we may collect your device passkey data, email address (if provided), and social recovery contacts.
• Support & Communications: If you contact support, we collect the information you provide, such as email, chat messages, or screen recordings you share.
• Marketing Communications: If you subscribe to newsletters, we collect your email address to send updates and promotions.

1.2. Information We Automatically Collect

• Device & Usage Data: We collect device type, operating system, browser version, unique device identifiers, IP address (anonymized when required by law), and usage analytics (pages viewed, session duration, interactions).
• Cookies & Tracking Technologies: We use cookies, local storage, and similar technologies to remember preferences, analyze trends, and improve user experience. You may manage cookie preferences via your browser settings.

1.3. Information from Third Parties

• Blockchain Data: Transaction hashes, on-chain wallet balances, and public smart contract interactions necessary to provide portfolio and transaction features.
• Protocol Integrations: Data exchanged with third-party protocols (e.g., transaction status from Stargate, yield rates from Pendle).

2. How We Use Your Information

We use information to:

• Provide & Improve Services: Enable wallet creation, transaction facilitation, portfolio aggregation, and yield optimization.
• Security & Compliance: Authenticate users, detect and prevent fraud or unauthorized access, and comply with legal obligations.
• Customer Support: Respond to inquiries, troubleshoot issues, and enhance support materials.
• Analytics & Research: Understand user behavior, measure feature usage, and develop new features.
• Marketing & Communications: Send newsletters, product updates, and promotional offers, if you opt in.

3. Information Sharing & Disclosure

3.1. Service Providers & Integrations

• We share data with third-party service providers who help operate, maintain, and secure the Service (e.g., analytics providers, cloud hosts).
• We facilitate on-chain interactions with protocols (e.g., Stargate, Morpho) by sharing your wallet address and transaction metadata required for those protocols to function.

3.2. Legal Requirements

We may disclose information to comply with legal processes, enforce our Terms of Service, or investigate security incidents or fraud.

3.3. Business Transfers

If DeFiBase undergoes a merger, acquisition, or sale of assets, user data may be transferred to the acquiring entity under the same privacy terms.

4. Data Security

We implement administrative, technical, and physical safeguards to protect your information. Our platform uses encryption in transit (TLS) and encryption at rest for sensitive data. However, no system is completely secure, and you transmit data at your own risk.

5. Data Retention

We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Usage data and analytics may be stored in aggregated, anonymized form indefinitely.

6. Your Rights & Choices

• Access & Correction: You may request access to or correction of your personal information by contacting us at [email protected]
• Deletion: You may request deletion of your account and associated personal data, subject to legal retention requirements.
• Opt-Out: You may opt out of marketing communications by clicking the "unsubscribe" link in emails.
• Cookies: You may disable or delete cookies via browser settings, though some features may not function properly.

7. International Transfers

Your information may be transferred to and processed in countries outside your residence, including the European Economic Area and the United States. We ensure appropriate safeguards, such as Standard Contractual Clauses, are in place where required.

8. Children's Privacy

The Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will take steps to delete it.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We will post the updated policy with a new "Last updated" date. Continued use after changes constitutes acceptance.

10. Contact Us

If you have questions or concerns, please contact:

Email: [email protected]

Address: DeFiBase, C/Sol, 1, Madrid, Spain

Thank you for trusting DeFiBase with your data. We're committed to protecting your privacy and transparency in how we handle your information.